Vineet Kumar

← All work

04

Energy · Effectiveness

What Shell's sustainable race fuels campaign actually moved

Shell · Havas Media Singapore · 2024

Design
Control vs exposed
Sample
n=723 motorists, 18–55
Exposure
Ad pixel + opportunity to see
Channels
TV · social · digital
TV Social TV +social Other digital Strongest combinationfor trust andconsideration Exposed vs controln=723 motorists
Cross-mediaComparing exposure combinations showed which channels worked best together. Non-social digital on its own moved little.

The challenge

Shell already had very high awareness in Singapore. The question was whether a sustainability-led campaign could build trust and consideration, and which media did the work.

The approach

  • Brand KPI lifts between exposed and control groups, with significance testing
  • Driver analysis to find what builds trust in the fuel category
  • Normalised competitive positioning against the main fuel brands
  • Lifts by channel, by combination of channels, by social platform and by audience

My role

Sole researcher, responsible end to end for research design, questionnaire, fieldwork management, analysis and the client report.

The outcome

Trust was the metric the campaign moved most, and "makes a positive contribution to society" emerged as its strongest driver. TV and social together outperformed every other channel combination. The report gave the client specific next steps: build favourability as the route to trust, lean into the TV and social synergy, test a video-on-demand package with TV, and rethink age targeting for younger and older drivers.

Campaign effectivenessBrand liftDriver analysisCross-media